While British Airways strives to operate smoothly, flight disruptions can still happen. Thankfully, passengers are protected by EC 261/2004, a regulation that ensures compensation for eligible delays, cancellations, and other disruptions. In this guide, you’ll learn when you’re entitled to compensation and how to claim it quickly and easily.
About British Airways
Established in 1974, British Airways is the UK’s flag carrier, based in London with its primary hub at Heathrow Airport. With a fleet of 244 aircraft serving over 200 destinations, it is the second-largest UK airline after easyJet. Despite the UK’s departure from the EU, EC 261/2004 still applies to UK-based airlines for flights within the EU and the UK.
When Are You Eligible for British Airways Flight Delay Compensation?
You may be entitled to compensation if:
- The delay exceeds 3 hours: Eligibility is based on your arrival time, not departure.
- The flight originates from or lands in the EU or UK.
- The delay is not caused by extraordinary circumstances such as severe weather or air traffic control strikes.
- No alternative arrangements were provided by the airline within a reasonable timeframe.
When Can You Claim British Airways Flight Cancellation Compensation?
You can request compensation if:
- You were informed of the cancellation less than 14 days before departure.
- The flight was scheduled to depart from or arrive in the EU or UK, and was operated by British Airways.
- No extraordinary circumstances were involved, such as political unrest or natural disasters.
- No suitable alternative flight was offered, or the substitute flight arrived significantly later than your original schedule.
Denied Boarding Compensation from British Airways
If you were involuntarily denied boarding due to overbooking or similar airline-related reasons, you may claim up to €600 (or approximately $650), provided that:
- You had a valid reservation and arrived at the airport on time.
- The flight was departing from or arriving in the EU or UK.
- The denial was not due to your own actions or ineligibility.
British Airways Baggage Compensation: Lost, Damaged, or Delayed
Lost Baggage:
If your checked baggage hasn’t been found within 21 days, it is officially considered lost. You can claim compensation under the Montreal Convention.
Damaged Baggage:
Report any damage at the airport immediately by filling out a Property Irregularity Report (PIR). You must then submit a formal claim within 7 days.
Delayed Baggage:
If your baggage is delayed, British Airways may reimburse you for essential purchases during the wait. Compensation is assessed case-by-case.
Note: Compensation is capped under the Montreal Convention, generally up to 1,288 SDRs (around €1,500).
When Are You Not Eligible for Compensation?
British Airways is not required to pay compensation if:
- Extraordinary circumstances occurred, such as bad weather, bird strikes, or airport closures.
- The flight was canceled more than 14 days in advance.
- The delay was less than 3 hours.
How Much Can You Receive?
The compensation amount is based on flight distance:
- Up to 1,500 km: €250 per passenger
- 1,500–3,500 km: €400 per passenger
- Over 3,500 km: €600 per passenger
How to Claim British Airways Flight Compensation
To claim your compensation, simply visit FlyNero.com and fill out the claim form. Submit your documents and a brief description of your situation—we’ll handle the rest.
Why Choose FlyNero?
Experienced Team: Experts with a strong track record in successful claims.
- Time-Saving: Just complete our online form—we do the rest.
- Zero Risk: No upfront costs. You only pay a service fee if we win your case.
- Hassle-Free: We manage all legal and communication processes for you.
Check your compensation now with FlyNero.com and take the first step toward getting what you’re owed.
