Think you’re entitled to compensation for a delayed or canceled Icelandair flight? You’re in the right place. This guide from FlyNero explains your air passenger rights and helps you claim up to €600 under EU Regulation EC 261/2004.
About Icelandair
Icelandair is Iceland’s national carrier, founded in 1937. Based at Keflavík International Airport, it operates over 50 destinations across 16 countries. Although Iceland is not an EU member, Icelandair complies with EC 261/2004 for flights to and from the EU.
When Am I Eligible for Icelandair Flight Delay Compensation?
You are entitled to compensation if:
- The delay exceeds 3 hours at arrival.
- The flight departs from or arrives at an EU airport.
- The delay was caused by circumstances within the airline’s control, such as technical problems or staff issues.
- No suitable alternative flight was provided that arrived in a similar timeframe.
Icelandair Flight Cancellation Compensation
You can claim compensation if:
- You were informed of the cancellation less than 14 days before departure.
- The flight departs from or arrives at an EU airport.
- There were no extraordinary circumstances like severe weather or political unrest.
- No comparable alternative flight was offered.
Denied Boarding Compensation
You may be eligible for compensation if:
- You were denied boarding against your will.
- You had a confirmed reservation and arrived on time.
- The flight is to or from the EU, or operated by an EU carrier.
- The denied boarding was not your fault.
Compensation typically ranges from €250 to €600 depending on flight distance.
Compensation for Lost, Damaged, or Delayed Baggage
Under the Montreal Convention, you are entitled to compensation if:
- Your baggage is lost and not found within 21 days.
- Your baggage is damaged, and you report it immediately at the airport (PIR required).
- Your baggage is delayed, and you incur essential expenses while waiting.
The compensation limit is around 1,288 Special Drawing Rights (approximately €1,500).
When Compensation Is Not Payable
You are not entitled to compensation if:
- The delay or cancellation was due to extraordinary circumstances.
- You were informed of the cancellation more than 14 days in advance.
- Your flight was delayed by less than 3 hours.
Icelandair Compensation Amounts
- €250 for flights up to 1,500 km
- €400 for flights between 1,500 km and 3,500 km
- €600 for flights over 3,500 km with 4+ hour delays
How to Claim Compensation with FlyNero
- Fill out the online claim form
- Upload required documents
- Briefly describe your situation
FlyNero handles the rest – from contacting the airline to pursuing legal action if necessary.
Why Choose FlyNero
- Experienced team with thousands of successful claims
- Time-saving process
- No win, no fee
- We handle all legal and communication processes
