If you’ve faced a flight disruption with LATAM Airlines in the past three years, you may be entitled to compensation under EU Regulation EC 261/2004. Although LATAM Airlines is not a European carrier, the regulation applies to all its flights departing from EU airports. FlyNero helps passengers claim the compensation they are legally owed.
LATAM Airlines, based in Santiago, Chile, is the largest airline in Latin America. It operates extensively across Europe, North America, Asia, Oceania, and the Caribbean through the LATAM Airlines Group.
When Am I Entitled to LATAM Airlines Flight Delay Compensation?
You may be eligible for compensation if:
- Your flight arrived at your final destination with a delay of 3 hours or more.
- The flight originated from an EU airport.
- The delay was caused by LATAM Airlines (not extraordinary circumstances).
- No suitable alternative flight was provided within a reasonable timeframe.
LATAM Airlines Flight Cancellation Compensation Criteria
You may claim compensation if:
- The cancellation notice was issued less than 14 days before departure.
- Your flight was scheduled to depart from the EU.
- The cancellation was not due to extraordinary circumstances such as extreme weather or political unrest.
- LATAM Airlines did not offer an alternative flight that met EU timing criteria.
Denied Boarding Compensation with LATAM Airlines
You can receive compensation of up to €600 if:
- You were denied boarding involuntarily.
- You arrived at the airport on time and met all travel requirements.
- Your flight was departing from the EU, or arriving in the EU operated by an EU carrier.
- You had a valid reservation and complied with check-in and boarding procedures.
Compensation for Lost, Damaged, or Delayed Baggage
Under the Montreal Convention, passengers may be eligible for compensation in the following cases:
- Lost baggage: If not located within 21 days after your flight, it is officially considered lost.
- Damaged baggage: You must report the damage immediately at the airport and submit a formal claim within 7 days.
- Delayed baggage: LATAM Airlines is responsible for reimbursing the cost of essential items purchased during the delay.
Compensation is capped at approximately 1,288 Special Drawing Rights (around €1,500), based on the value of your baggage and the circumstances.
When Compensation Is Not Available
You are not entitled to compensation if:
- Your flight arrived less than 3 hours late.
- The airline notified you of the cancellation more than 14 days in advance.
- Extraordinary circumstances (e.g. weather conditions, air traffic control strikes) were responsible for the disruption.
LATAM Airlines Compensation Amounts
According to EU Regulation EC 261/2004, the compensation amounts are:
- €250 for flights up to 1,500 km
- €400 for flights between 1,500 and 3,500 km
- €600 for flights over 3,500 km with delays exceeding 4 hours
How to Claim LATAM Airlines Compensation with FlyNero
FlyNero simplifies the process of claiming compensation:
- Complete the online claim form.
- Upload your flight documents.
- Provide a short description of the situation.
From there, FlyNero’s legal team handles all communication and legal procedures. There are no upfront fees – you only pay if your compensation is successfully recovered.
Why Choose FlyNero?
- Professional legal experts with extensive experience in airline compensation claims
- Time-saving process with minimal effort required from your side
- Full legal support and documentation handling
- No financial risk – you pay only if we win your case
