Think you’re entitled to compensation from Luxair for a delayed or canceled flight? You’re in the right place. This guide by FlyNero explains your rights under European air passenger law and helps you claim the compensation you deserve.
About Luxair
Luxair, the national airline of Luxembourg, was founded in 1948 and is headquartered in Munsbach. Operating from its main hub at Luxembourg Airport, Luxair serves 95 destinations with a fleet of 21 aircraft. As the only regular passenger airline based in Luxembourg, Luxair plays a key role in European aviation.
Does EU Law Protect You?
Yes. Luxair operates under EU Regulation EC 261/2004, which entitles passengers to compensation for flight disruptions such as delays, cancellations, or denied boarding—provided specific conditions are met.
When Are You Eligible for Luxair Flight Delay Compensation?
You may qualify for compensation if:
- The delay exceeds 3 hours at the final destination (arrival time matters, not departure).
- The flight departs from or arrives in an EU airport.
- The delay was not caused by extraordinary circumstances, such as severe weather or political unrest.
- Luxair did not offer a timely alternative flight.
When Can You Claim Luxair Flight Cancellation Compensation?
You’re entitled to compensation if:
- You were notified of cancellation less than 14 days before departure.
- The flight involves an EU airport (origin or destination).
- There were no extraordinary circumstances.
- No suitable alternative flight was offered within a reasonable time frame.
Luxair Denied Boarding Compensation
You may claim up to €600 if:
- You were denied boarding against your will.
- You arrived on time with a confirmed booking.
- The flight is within, to, or from the EU and operated by Luxair.
- The refusal to board was not your fault.
Lost, Damaged, or Delayed Baggage Compensation with Luxair
Under the Montreal Convention, you’re entitled to compensation if:
- Baggage is lost and not found within 21 days.
- Baggage is damaged, and a Property Irregularity Report (PIR) is filed upon arrival.
- Baggage is delayed, and you incur costs for essential items while waiting.
The compensation limit is approximately 1,288 Special Drawing Rights (SDRs) (about €1,500).
Situations Where Compensation Is Not Applicable
You will not receive compensation if:
- Extraordinary circumstances occurred (e.g., weather, strikes).
- You were informed of cancellation more than 14 days in advance.
- The delay was less than 3 hours.
Luxair Flight Compensation Amounts
- €250 for flights under 1,500 km
- €400 for flights between 1,500 and 3,500 km
- €600 for flights over 3,500 km (if delayed over 4 hours)
How to Claim Luxair Compensation with FlyNero
Claiming is simple with FlyNero:
- Fill out the online claim form
- Upload supporting documents
- Describe your situation briefly
Our legal experts will handle everything—from airline communication to legal action—on your behalf.
Why Choose FlyNero?
- Experienced team – Thousands of successful compensation cases handled.
- Time-saving – One form submission is all you need.
- No risk – You pay only if compensation is secured.
- Stress-free – We manage all legal and airline communication.
