If your SunExpress flight was delayed, canceled, or you were denied boarding within the last three years, you may be entitled to compensation under EU Regulation EC 261/2004. Whether you’re dealing with a frustrating disruption or lost baggage, FlyNero is here to help you claim your rightful compensation quickly, legally, and risk-free.
About SunExpress
Founded in 1989 as a joint venture between Lufthansa and Turkish Airlines, SunExpress is a Turkish-German airline headquartered in Antalya. It operates both scheduled and charter services to over 90 destinations across 30 countries, including numerous European routes. While not an EU-based airline, SunExpress must comply with EU air passenger rights laws when flying from or to EU airports.
When Am I Entitled to SunExpress Flight Delay Compensation?
You may be eligible for compensation if:
- The delay exceeds 3 hours at arrival
- The flight departed from or landed in an EU country
- The cause of the delay was within SunExpress’s control (not due to extraordinary circumstances)
- No suitable alternative flight was provided to avoid the delay
If these conditions are met, you may be entitled to up to €600 based on flight distance.
When Am I Entitled to SunExpress Flight Cancellation Compensation?
You may qualify for cancellation compensation if:
- The airline notified you less than 14 days before the scheduled departure
- The flight was either from or to an EU country
- No extraordinary circumstances were involved
- No suitable alternative flight was offered within EC 261 time limits
If these apply, SunExpress is required to pay up to €600, depending on the route.
SunExpress Denied Boarding Compensation
If you were involuntarily denied boarding due to overbooking or operational issues, and:
- You showed up on time for check-in and boarding
- You had a confirmed reservation and followed all travel rules
- Your flight departed from or arrived in the EU
You may be eligible for €250 to €600 in compensation under EC 261.
SunExpress Baggage Compensation – Lost, Damaged, or Delayed
Under the Montreal Convention, you can file a claim for:
- Lost baggage: Considered officially lost after 21 days with no recovery
- Damaged baggage: Must be reported immediately at the airport via a Property Irregularity Report (PIR), followed by a claim within 7 days
- Delayed baggage: SunExpress may reimburse you for essential items purchased while waiting
Compensation is typically limited to 1,288 Special Drawing Rights (SDRs) — around €1,500, depending on the situation.
When Am I Not Entitled to Compensation from SunExpress?
You are not entitled to compensation if:
- The delay was under 3 hours
- You were informed of a cancellation more than 14 days in advance
- The cause of disruption was due to extraordinary circumstances, such as:
- Strikes
- Airspace closures
- Extreme weather conditions
- Political instability
Even if compensation isn’t applicable, SunExpress must still provide care, such as meals, accommodation, or transport if required by the situation.
How Much Compensation Can You Claim from SunExpress?
Compensation under EC 261 is determined by the flight distance and delay duration:
- Flights under 1,500 km: €250
- Flights between 1,500 km and 3,500 km: €400
- Flights over 3,500 km (with 4+ hour delay): €600
How to Claim SunExpress Compensation with FlyNero
It’s simple to get started:
- Fill out our quick claim form
- Upload your travel documents
- Briefly describe the disruption
Our legal and aviation experts will take over from there — managing communications with the airline, handling legal steps, and ensuring your case is pursued to the fullest.
Why Choose FlyNero?
- Experienced Experts: Thousands of cases successfully resolved
- Quick and Simple: One form — we handle the rest
- Zero Upfront Cost: You only pay if we win your case
- Stress-Free Process: We manage all legal and administrative steps
Your SunExpress flight disruption shouldn’t go uncompensated. Let FlyNero handle your claim – quickly, professionally, and risk-free. Start today.
