Experiencing flight disruptions like delays, cancellations, or denied boarding can be incredibly frustrating. However, if you’ve flown with AJet to or from an EU airport, you’re protected by EU Regulation EC 261/2004. This guide will help you understand your rights and how to claim the compensation you’re owed for these common travel issues with AJet.
Compensation for AJet Flight Delays
When You’re Eligible
You could be eligible for flight delay compensation if:
Your flight arrived at its final destination at least 3 hours late.
Your flight either departed from or arrived at an EU airport.
The delay was due to reasons within AJet’s control (e.g., technical problems, staffing shortages).
You had a valid ticket and checked in on time.
How Much You Can Claim
The compensation amount depends on the distance of your flight:
- €250 for flights under 1,500 km
- €400 for flights between 1,500 km and 3,500 km
- €600 for flights over 3,500 km
For significant delays, AJet is also obligated to provide you with:
- Meals and refreshments
- Access to communication (phone calls, emails)
- Hotel accommodation if an overnight stay is needed
- Transportation between the airport and your accommodation
Compensation for AJet Flight Cancellations
Eligibility Requirements
You can claim compensation for a canceled flight if:
- AJet notified you of the cancellation less than 14 days before your scheduled departure.
- The cancellation was due to factors within AJet’s control (excluding extraordinary circumstances like severe weather or security risks).
- AJet did not offer a suitable alternative flight that allowed you to reach your final destination with a similar arrival time.
Compensation Amounts
The compensation for cancellations mirrors that for delays:
- €250 for flights under 1,500 km
- €400 for flights between 1,500 km and 3,500 km
- €600 for flights over 3,500 km
Denied Boarding Compensation with AJet
When You Can Claim
You’re eligible for denied boarding compensation if:
- You were involuntarily denied boarding due to reasons like overbooking or operational issues on AJet’s part.
- You arrived at check-in on time with a confirmed reservation.
- The denial was not due to your health, safety, or issues with your travel documents.
- AJet failed to provide you with a timely alternative flight.
Compensation Amounts for Denied Boarding
The compensation for denied boarding is the same as for delays and cancellations:
- €250 for flights under 1,500 km
- €400 for flights between 1,500 km and 3,500 km
- €600 for flights over 3,500 km
How to Easily Claim Your AJet Compensation
Navigating the compensation claim process directly with airlines can often be complex and time-consuming. That’s where FlyHelp comes in. As specialists in airline compensation claims with over 5 years of experience, FlyHelp simplifies the entire process for you.
Their dedicated team handles all the paperwork and legal details, making it stress-free. Simply submit your flight details through FlyHelp’s user-friendly claim form, and they’ll take care of the rest.
Don’t miss out on what you’re owed. Start your AJet flight compensation claim with FlyHelp today and ensure your passenger rights are protected!
